Managed IT
Your IT department, fully outsourced
From the help desk to the server room, we own your day-to-day technology, proactively monitored, patched, and supported by a local NYC team for one predictable monthly rate.
- Flat monthly rate, no surprises
- 15-minute average ticket response
- Unlimited remote + on-site help
The support in your flat rate
Everything below is handled by your dedicated NYC team, from daily help desk to proactive monitoring, with software licensing available as an optional add-on.
Help Desk & Support
Local NYC engineers available by phone, remote session, or on-site, resolving issues fast with a dedicated tech who knows your environment.
Monitoring & Patching
24/7 automated monitoring catches issues before your team does, every OS update and software patch deployed on schedule with zero disruption.
Network Management
Managed firewalls, VPNs, and switches kept secure and optimized, we handle ISP escalations and network changes so your team never waits.
Asset & Vendor Management
A live inventory of every device, license, and warranty, and we handle your ISPs and software vendors so you never chase a support line again.
What’s included
Everything you need, nothing you don’t
Help desk & support
Unlimited tickets by phone, email, or chat, staffed by NYC engineers.
24/7 monitoring
We watch your network around the clock and fix issues before you notice.
Patching & updates
Operating systems and apps kept current and secure, automatically.
Strategic roadmap
Quarterly reviews and a 12-month technology plan aligned to your goals.
Asset management
A live inventory of every device, license, and warranty in one place.
Vendor management
We handle your ISPs and software vendors so you don’t have to.
Ready for IT that just works?
Schedule a free 30-minute consultation. We’ll review your setup and show you exactly where you stand — no obligation.